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About
Since 2001, we’ve helped enterprises globally solve complex customer challenges, improve operational efficiency and transform how they go-to-market. No matter what your aspiration, we arrive with an ambitious team, charged by professional curiosity and a focussed interest in your business.
Our partnerships set out to make a difference and are built on three key foundations:
Applying deep customer, marketing, sales and service specialisation
Leveraging cross-industry, best practice benchmarks and outside-in customer insights
Affecting customer-led, business-driven and technology-enabled change
Embedding new operational capability that transforms ways of working
Anchoring our scope on your key revenue, cost and experience objectives
Implementing together in an agile way, focussing on business value, self-reliance and sustainability
When our clients, their customers and our team experience lasting growth, Blackdot is doing its job. Growth is the state that energises us collectively and as individuals – and we don’t stop working until we achieve it.
Genuine relationships are founded on trust. Blackdot’s commitment to fact, transparency, independence and straight talk is the mainstay of the many client partnerships and working relationships we enjoy.
We conduct our work to the highest internal standards, and we’re proud of the outcomes we achieve alongside our clients. The expectation of quality is a defining trait of every one of us at Blackdot.
Working hard is only half the battle. We apply personal experience, knowledge and innovation to plot the shortest path to shared growth. We question. We push. And we’re open to ideas from unexpected places.
Respectful, constructive challenge is not only the surest path to positive change, it’s something we find exhilarating. We embrace it personally and enjoy tackling difficult problems on behalf of our clients.
People are at the heart of what we do. A diverse and happy team gets the best results and that makes Blackdot an inspiring place to work. We’re all supported to integrate work into our lives in our own way.
Questions, comments, ideas, feedback – we’d love to hear from you
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