Transforming Mindsets & Capabilities

Watch video 4 of 6 in a series on Enterprise Growth Transformation. In the digital age, organisations face the risk of frontline staff failing to meet the elevated expectations of informed customers. To survive and thrive in the new connected enterprise, marketing, sales and service need to be customer-centric, commercial and tech-savvy.

Watch this video to discover:

  • How to manage people mobilisation challenges to create receptivity, rather than manage resistance
  • How to build strong leadership, well-sequenced change packages and immersive real-world learning